Privacy Policy

Last updated: 11 November 2026

This Privacy Policy describes how DigiDarpan Solutions ("DigiDarpan", "we", "us") handles information when you use http://162.35.175.150:4104 or contact us about products and services. This policy is intended for business and residential customers interacting with our Bangalore-based technology solutions business.

1. Who we are

DigiDarpan Solutions
Bangalore: #415 KHB Colony, Koramangala 5th Block, Bangalore 560095, Karnataka, India
Kolkata: 12/H/1 Alimuddin Street, Kolkata 700016, PO: Park Street, West Bengal, India

A dedicated privacy contact email can be configured through site environment settings. Until configured, please use the Contact page form for privacy-related requests.

2. Information we collect

We may collect information you voluntarily submit, including:

• Name, company, email address, and phone number
• Project location, solution interests, and requirement details
• Budget range or timeline information you choose to share
• Support issue descriptions and optional file attachments
• Messages submitted through inquiry, quote, or support forms

We may also collect limited technical data such as browser type, device type, approximate region, pages viewed, and referral source through standard web logs or analytics tools if enabled.

3. How we use information

• To respond to inquiries, quotation requests, and support tickets
• To prepare proposals, product recommendations, and project plans
• To schedule consultations, installations, or service visits
• To improve website usability and content relevance
• To meet legal, accounting, or security obligations where applicable

We do not sell personal information. We do not use submitted form data to create fabricated testimonials or publish customer identities without permission.

4. Legal bases and business context

We process information primarily to take steps at your request before entering a contract, to perform services you request, and for legitimate business interests such as responding to sales or support communications. Where required by applicable law, we will seek consent for optional communications.

5. Sharing of information

We may share information with trusted service providers who help us operate email delivery, hosting, analytics, or storage — only as needed to provide our services. We may also disclose information if required by law or to protect the rights, safety, and integrity of our business and users.

6. File attachments

Quote and support forms may accept documents such as BOQs, requirements sheets, or screenshots. Please avoid uploading unnecessary sensitive personal data. Attachments are used only to process your request.

7. Retention

We retain inquiry, quote, and support records for as long as needed to manage the request, maintain business records, and meet legal obligations. Retention periods may vary by record type and project status.

8. Security

We apply reasonable administrative and technical safeguards appropriate to a small-to-mid business website and operations workflow. No method of transmission or storage is completely secure, so please avoid sending passwords or highly sensitive credentials through web forms.

9. Cookies and similar technologies

Our website may use essential cookies for basic functionality and, if configured, analytics cookies to understand aggregate traffic. See our Cookie Policy for more detail.

10. Your choices

Depending on applicable law, you may request access, correction, or deletion of personal information we hold about you, or ask us to limit certain processing. Use the Contact page (or configured email) and include enough detail for us to locate your request.

11. Children

Our services are directed to businesses and adult decision-makers. We do not knowingly collect personal information from children.

12. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when revisions are published.

13. Contact

For privacy questions, contact DigiDarpan Solutions at #415 KHB Colony, Koramangala 5th Block, Bangalore 560095, Karnataka, India or 12/H/1 Alimuddin Street, Kolkata 700016, PO: Park Street, West Bengal, India.